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OPEN Webinar Series – Reflecting and Learning from Evaluation Findings (Slides)

The final webinar for this series discussed the role of evaluative thinking – what happened, so what, now what – in learning and reflection and how to reflect on and apply learning through workshops, feedback loops and sprints.

OPEN Quick Guide: Client Experience (Practitioner)

client experience, identify

This OPEN Quick Guide provides a useful overview of how to keep your clients, with their unique values, preferences and experiences, at the centre of planning and decision making.

OPEN Quick Guide: Client Experience (Program Design and Development)

client experience

This OPEN Quick Guide provides a useful overview of how to keep clients, with their unique values, preferences and experiences, at the centre of program design and development.

Healing Foundation Report – Looking Where the Light Is: creating and restoring safety and healing

Aboriginal and Torres Strait Islander, safety and wellbeing

This report from the Healing Foundation offers a cultural framework for addressing child sexual abuse in Aboriginal and Torres Strait Islander communities. It views sexual abuse holistically exploring impacts on children, families and communities as well as exploring processes for healing, wellbeing and safety.

Good Practice: A Statewide Snapshot

client experience, early years, education, family violence, out-of-home care (OOHC), parenting, safety and wellbeing

These publications from the Department of Health and Human Services share the complexities of work with children, youth and families and some of the innovative practice approaches being used to address them. This is an annual publication shining a spotlight on examples of good practice and the variety of practice approaches available.

Fact Sheet: Evidence Based Programs 101

evidence-based program

This OPEN Factsheet provides you with a useful overview of what we mean by Evidence Based Programs.

Fact Sheet: Practice Expertise

evidence informed practice

A useful explainer on how practitioner experience can be used to inform improvements in practice.

Fact Sheet: Introduction to Evidence Informed Practice Elements

client engagement, evidence informed practice

This OPEN Fact sheet provides you with a useful overview of what we mean by Practice Elements.

Person-centred Thinking Tools

client engagement, client experience

A set of easy to use templates that are used to give structure to conversations. These tools provide a practical way to capture information that feeds into care and support planning, as well as to improve understanding, communication and relationships.

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