The Journey to Better Outcomes (Outcomes Journey) is a tool to assist you in decision making and help you create, share and use high quality evidence to deliver high quality services.
What’s the issue and how do you know?
How do you plan to achieve your identified outcomes?
How will you know if you're making a difference?
What steps will you take to put your plan into action?
The Outcomes Journey is intended to:
Identify the service gap, need or opportunity that, if addressed, will lead to better outcomes.
Design the appropriate program or service, and the accompanying implementation and evaluation plan.
Implement your program or service and monitor progress in partnership with clients and colleagues.
Evaluate how and why a program or service is leading to outcomes (and if not, why not) and share this knowledge with clients, colleagues and community.
Reflect on client and practice experience and review data to improve your practice and build the evidence base.
You can enter the Outcomes Journey when and where is most relevant. Working alongside your clients and community, the tool offers guidance at key decision making points throughout a program or service cycle.
Additionally, you will find practical steps and advice depending on whether you are a practitioner working directly with children, young people or families, or a person working in a program, providing service design, management, evaluation or research.
Look out for tools, Resources and sector Case Studies to support your work.
There is a lot of information related to outcomes, practice and evidence available online and in journals. The Outcomes Journey aims to translate existing knowledge to make it useful for children, youth and family services. To this end, we have curated a range of resources to assist your work.
We hope you find the Outcomes Journey useful, we have a range of additional tools coming soon so stay tuned!
We welcome your feedback and suggestions!
