When lived experience moves from tokenism to true partnership, systems change. These presentations share how organisations are embedding client voice at every level through peer roles, mentoring, and cultural shifts that create psychological safety. The result is services that reflect real needs and empower people to lead their own journeys.
Anglicare Victoria, presented by Jonathon Cummins
Anglicare Victoria shared its journey to make lived experience central through peer roles, youth advocacy, and robust feedback systems.
Key Message: Authentic inclusion of lived experience requires visible leadership, psychological safety, and structural supports – shifting culture from tokenism to transformation.
Brave Foundation, presented by Catherine Cooney and Christina Rowlands
Mentoring young parents through autonomy-supportive, relational practice and integrated service pathways.
Key Message: Anti-adultism and culturally safe mentoring empower young parents to lead their own journeys and thrive.
