Tri-peaks webinar: Voice Of The Client Framework And Implementation Tool

Client Engagement, Client Experience, Conference presentation

In this webinar Sarah Bendall (DFFH) gave an overview of the Client voice framework for community services and how it helps to ensure the quality and safety of community services for everybody, every time. This webinar also included a panel of representatives from across community services who are passionate about client voice and will share some practical examples and ideas about how to engage clients well.