This impact report from CFECFW is based on a review of data gathered by the CFECFW during the period March-June 2020, sometimes called the ‘first wave’ of the coronavirus in Victoria. During the four months covered by this report, CSOs across Victoria demonstrated their ability to respond quickly to the unprecedented challenges facing their clients and workers by implementing creative solutions and workarounds in the face of restrictions on face to face engagement. This report also highlights the challenges experienced by families and workers, the ‘pragmatic problem-solving’ of our CSOs as they transformed their service delivery models, and the lessons learned.
