This presentation will share insights from the Developmental Evaluation of Gamadji Balit, meaning “emerging strong.” Gamadji Balit is the Aboriginal Model of residential care designed by VACCA. Conducted over six months, the evaluation supported rapid iteration of the Model and continuous improvement, while embedding Aboriginal and Torres Strait Islander worldviews to ensure cultural relevance and responsiveness.
A key achievement of this evaluation was its integration into a round-the-clock service environment. Despite the demands of 24/7 care, the process engaged a broad cross-section of staff and supported realignment to a new model of practice. Evaluation became a tool not only for learning, but for change management—helping staff understand, shape, and adapt to the evolving service model.
Central to the approach was the use of yarning circles with staff at each House; yarning as a culturally safe and relational method enabled open dialogue and trust-building—critical in a complex service like Residential Care. The other central element was the involvement of a Yarning Group and a Governance Group made up primarily of Aboriginal and Torres Strait Islander staff. These groups played a vital role in interpreting data, forming recommendations, and guiding how insights were shared. By centring Indigenous knowledge systems, the evaluation fostered meaningful engagement, particularly with Mob, and ensured the model was grounded in community values and lived experience. Participatory and culturally grounded methods strengthened outcomes, built ownership, and enhanced the utilisation of findings. This presentation will be of interest to professionals in social services and evaluation, seeking to embed Indigenous perspectives in evaluation practice. It offers practical reflections on how culturally responsive approaches can improve service design and delivery, even in demanding operational contexts. It also demonstrates how evaluation can be embedded into everyday practice, support staff engagement, and drive meaningful change.
Krystal Navez
Senior Project Officer, Research & Evidence Development Team, VACCA
Krystal has worked across the international and community development sector. She is committed to ensuring evaluations amplify the voices of those who are often marginalised, driving more inclusive and equitable development outcomes.
Lillian Arnold-Rendell
Cultural Practice Lead, Gamadji Balit, VACCA
Lillian is a proud Dharug and Kamiliroi woman who grew up on Dhuduroa, Waywurru and Wiradjuri country of the Albury/Wodonga area. She is completing her Masters of Family Therapy through the Bouverie Centre, has been an Executive Member of the Koori Youth Council and is a Fullaship Alumni through Culture is Life.
