Join CSnet at the OPEN Symposium for a dynamic 15-minute session exploring how collaborative practice is being strengthened across community services. With the launch of the CSnet Impact Report, we’ll share fresh insights into how organisations are using data and stories to improve outcomes for children and families. Discover CSnet’s Theory of Change—a roadmap that connects practice, measurement, and shared knowledge—and see how over 1.2 million support sessions and 519,000 wellbeing outcomes are shaping real-time service improvement.
We’ll introduce new resources designed to support workers through change, including our Change Management blog, fact sheet, and podcast series featuring sector leaders. The session will also provide an update on The Orange Door rollout, highlighting how CSnet’s integration is enabling secure, efficient referrals and supporting collaboration with Family Safety Victoria and agencies across Victoria. This integration brings time savings, data integrity, privacy protection, and enhanced security for sensitive client information.
Hop on the CSnet Impact Bus and explore how data, collaboration, and intentional change can drive better outcomes for clients, families, and communities.
Mandy Doon
Co-Founder and Executive Director, CSnet
Mandy Doon is co-founder and Executive Director of Community Services.net Pty Ltd and of Community Link Australia Pty Ltd. Mandy is a NFP governance expert and lawyer, with over 25 years of experience working in and for human services organisations. Mandy and her husband Tim Gleeson co-founded CSnet to bring together innovative technology and good human services practice to solve complex social problems for social impact. Mandy led the process of certification of Community Services.net Pty Ltd as a B Corp, and is actively involved in promoting B Corps through its networks and partners.
