refers to an inclination to form prejudice or assumptions or deviate from the truth in data collection, data analysis, interpretation and publication which can lead to unfair or false conclusions.

Case management

is a collaborative process between a worker and client, to link the client with the necessary resources and services to meet their needs and achieve agreed outcomes. This process can include assessment, planning, education and one-on-one or group supports.

Client values

refers to the preferences, frameworks and belief systems of the individuals or groups approaching a service. These are unique to the individual and are shaped by their life experiences.

Collective Impact

refers to a systematic approach by organisations coming together for a common purpose to address a specific social problem. The premise is that combining forces in a structured way is likely to achieve greater and longer lasting impact than if individual organisations were to tackle the problem on their own.

Common Elements

are discrete techniques or sets of strategies used to engage clients and facilitate changes in attitudes or behaviours. They are found across empirically supported interventions (thus ‘common’) or based on evidence drawn from multiple sources (e.g. theory, practice handbooks and research).

Community-based participatory research

occurs when community members participate equally with researchers in creating research approaches and methods and working towards shared outcomes. Other community-based approaches to research include participatory action research, action research and mutual inquiry.

Critical appraisal

refers to the process of systematically assessing the value, methods, relevance, trustworthiness, transparency and ethics of a study and the validity of its results. This process determines the usefulness and relevance of a particular study to inform the design of a new program or solution.

cultural hybridity

The merging of two cultures, where cultural norms from both cultures are respected and upheld.

cultural matching

Maintaining and supporting cultural identity among children from culturally and linguistically diverse backgrounds.

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