November 20, 2019
1.00pm to 4.00pm
Oaks on Market, 60 Market Street, Melbourne


“Don’t try and get people to your project. Go to the people and see what is important to them, and form a project around it” 

                                                                                           Angie Tangaere

OPEN in conjunction with L.E.A.D* are excited to offer this Half Day Workshop led by Dr. Penny Hagen, Co-design Lead, Auckland Co-design Lab and Angie Tangaere, The Southern Initiative.

Co-design talks about privilege and power. The approach flips where the expertise lies; as social innovation agents we need to be ‘in service’ of the change that our families want. We need to do this without further colonising, to do this as a guest, and with constant critical self-reflection.

Penny and Angie urge us to ask: how can we be helpful, how do we make sure knowledge transfer both ways? How do we recognise the knowledge of local communities and engage more effectively with complexity of social systems?

Both the Auckland Co-design Lab and The Southern Initiative work to help identify, demonstrate and enable more participatory, place-based, developmental and complexity-informed approaches to service and policy practice.

This hands on session will share emerging insights from their work with families, government and systems partners to enable well-being outcomes that matter to families.

Specifically this session will share early steps and learning on:

  • Experimentation in complexity: enabling place-based, culturally grounded innovation and evaluation practices
  • Evidence for innovation: practice-based evidence and prototyping in complex and sensitive settings
  • What is means to be ‘Enabling government’ and the role of local government as a social innovation partner

Dr. Penny Hagen: Co-Design Lead Auckland Co-design Lab

Penny assists organisations and teams to apply participatory and developmental approaches to the design and implementation of strategy, programs, policies and services with a social outcomes focus. Penny’s work sits at the intersection of design, wellbeing, and systems change.  She has worked across Australia and New Zealand supporting public, community and social sector teams working on complex and social health and social issues and responses with their communities. She is currently Co-design Lead at the Auckland Co-design Lab, helping to build co-design and social innovation capacity across the public service. Penny co-leads on the Labs work streams relating to: co-design ethics, policy by design, experimentation in complexity and place-based design and evaluative practice.

Angie Tangaere: Social Intrapreneur, The Southern Initiative (TSI), Auckland Council

Angie was born in Papakura and raised in South Auckland with a whakapapa to Ngāti Porou on her father’s side and Pākeha from Taranaki on her mother’s side. She graduated with a law degree from the University of Auckland and then followed her heart for community, taking up a role at Te Puni Kokiri, The Ministry of Māori Development working with iwi and Māori trusts in South Auckland. She has worked with the Ministry of Social Development and Māori health NGO, the National Hauora coalition looking for ways to develop better services and engagement with communities and whānau (families).

As a social intrapreneur at TSI Angie now combines her experience with government agencies, community and whānau to develop and co-design whānau-led programmes, disrupting ineffective ‘business as usual’ systems. Angie co-leads the Tamariki (Child) Wellbeing initiatives at TSI, prototyping and experimenting with approaches that bring together neuroscience in early child development and toxic stress, co-design and indigenous knowledge. Central to this is TSI’s whānau-centred co-design practice developed by Angie: a culturally grounded values-based approach, underpinned by kaupapa Māori research principles. Families lead the co-design process, developing insights and prototypes in response to the issues they identify as important. The approach disrupts traditional service-led, expertise-led responses to social challenges, resulting in new capability and capacity and alternative community-led models.

*Learning. Evidence.Adaptability. Dynamic (L.E.A.D): The future of leadership in child,youth and family services.

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