From journal articles to Quick Guides and webinars, you will find tools and information to support.
Access a range of facilitation tools, journey mapping tools, role playing tips and techniques, voting systems and more, to better manage co-design processes with multiple stakeholders. Created by Iriss and used in Pilotlight, these tools will be relevant to lots of different organisations and situations.
A set of easy to use templates that are used to give structure to conversations. These tools provide a practical way to capture information that feeds into care and support planning, as well as to improve understanding, communication and relationships.
This OPEN Fact sheet provides you with a useful overview of what we mean by Practice Elements.
In this presentation, Casey Hepburn and Jenny Fairbairn from the Queen Elizabeth Centre (QEC) discussed their design and implementation of a new Client Engagement Framework. The new Framework focuses on using social media to engage clients and involved three components: QEC Video Stories, a Client Online Panel and a Client Advisory Group.
In this presentation, Casey Howden (Kids First) explores how to bring children to the centre of our work. By using a strengths-based, child-centred approach, children can tell us who they are – and how we can partner with them to achieve positive outcomes. So, who is Casey Jones? Casey Jones is the name of a child’s favourite Teenage Mutant Ninja Turtle, and the bridge that enabled practitioners to join with this child and his mother. Casey Jones sparked a positive transition by shifting the focus from what might fail, to what might work.
In this OPEN Forum, Mary Ann Notarianni discussed how the Ontario Centre of Excellence for Child and Youth Mental Health have developed their thorough 'Quality Standards' for engaging with both young people and with families.
This document developed by the Ontario Centre of Excellence for Child and Youth Mental health outlines a number of principles and practices for engaging with families. These were co-developed with a youth advisory group and seek to ensure a high quality of client engagement and service.
This document developed by the Ontario Centre of Excellence for Child and Youth Mental Health outlines a number of principles and practices for engaging with young people. These were co-developed with a youth advisory group and seek to ensure a high quality of client engagement and service.
An alternative to starting with the question, “What subjects are you good at in school”, recognising that for many disconnected young people this can trigger feelings of inadequacy and frustration. Instead, the activity encourages young people to simply reflect on things they like, not necessarily things they are good at or activities with a strong careers focus or pathway. This helps the young person with the practitioner to open up stories and reflection about favourite things, activities, people, and draw out useful stories and experiences that demonstrate skill, character, connection and competency.